Effective date: November 11, 2026
Operator: ClaytonSVC, operated by SNF Growth Partners
Introduction
ClaytonSVC operates a website that helps homeowners in the Clayton, North Carolina area request contact from local HVAC companies. This Privacy Policy explains what information we collect, how we use it, and when we share it.
Information we collect
We collect information you provide through our quote form, including:
- Name
- Phone number
- Email address, if provided
- ZIP code
- Service requested
- Preferred contact method
- Description of your HVAC need
We may also collect basic technical information about your visit, such as device and browser information, pages viewed, referring pages, and general website usage data through cookies or similar technologies.
How we use your information
We use your information to:
- Process and deliver your service request
- Share your request with up to three local HVAC companies
- Communicate with you about the request
- Operate, secure, and improve the website
- Respond to questions or privacy requests
- Meet legal and recordkeeping obligations
How we share your information
When you submit the quote form, we share the information needed to evaluate and respond to your request with up to three local HVAC companies. Those companies may contact you by phone, text message, and email about your request.
We may also share information with service providers that help us operate the website, transmit requests, store records, prevent fraud, or provide website analytics. We do not sell your form information for unrelated third-party marketing.
HVAC companies that receive your information are independent businesses. Their use of your information is governed by their own privacy practices.
Calls and text messages
By submitting the form and agreeing to the consent language, you authorize ClaytonSVC and up to three local HVAC companies to contact you about your request by phone call, text message, and email, including by automated technology where permitted. Message and data rates may apply. Consent is not a condition of purchase.
To stop text messages, reply STOP. To opt out of other communications or ask a question about your information, contact us through the Get Quotes form on this website.
Cookies and analytics
We may use cookies and similar tools to operate the website, understand aggregate usage, and improve performance. You can control cookies through your browser settings. Disabling cookies may affect some website features.
Data retention
We retain request records for as long as reasonably necessary to operate the service, document request delivery, resolve disputes, and meet legal obligations. We may delete or anonymize records when they are no longer needed for those purposes.
Data security
We use reasonable administrative and technical safeguards designed to protect the information we maintain. No website or transmission method is completely secure, and we cannot guarantee absolute security.
Your choices
You may ask us to correct or delete personal information we maintain, subject to legal and legitimate recordkeeping requirements. You may also opt out of future communications from ClaytonSVC. Opting out with ClaytonSVC may not stop communications from an HVAC company that already received your request; contact that company directly to opt out of its communications.
Children
This website is intended for homeowners and adults seeking HVAC services. It is not directed to children under 18, and we do not knowingly collect personal information from children under 18 through the quote form.
Changes to this policy
We may update this Privacy Policy from time to time. The revised policy will be posted on this page with a new effective date.
Contact us
For privacy questions or requests, contact ClaytonSVC, operated by SNF Growth Partners, through the Get Quotes form on this website. No personal email address is published for privacy contact.
