Effective date: November 11, 2026
Operator: ClaytonSVC, operated by SNF Growth Partners
Acceptance of terms
By using ClaytonSVC, you agree to these Terms of Use and our Privacy Policy. If you do not agree, do not use the website or submit a request.
What ClaytonSVC does
ClaytonSVC provides a website where homeowners can submit one HVAC service request for transmission to up to three participating local HVAC companies. ClaytonSVC is not an HVAC contractor and does not diagnose, repair, install, or maintain heating or cooling equipment.
No guarantee of response or quote
Submitting a request does not guarantee that any company will contact you, provide a quote, offer service, or complete work. Company availability, response times, prices, and service offerings vary.
Relationship with HVAC companies
HVAC companies that participate through ClaytonSVC are independent businesses. They set their own prices, schedules, service terms, and warranties. Any inspection, quote, contract, payment, or work is solely between you and the company you hire.
ClaytonSVC applies a vetting standard before allowing a company to participate, but you remain responsible for reviewing the company’s credentials, quote, contract, warranty, and terms before hiring it.
Quotes and pricing
Any cost ranges published on ClaytonSVC are general educational guidance only. They are not quotes, bids, or guarantees. Only a company that evaluates your system and project can provide a binding price under its own terms.
Communications consent
When you submit a request, you agree that ClaytonSVC and up to three local HVAC companies may contact you about that request as described in the form consent language and Privacy Policy. Message and data rates may apply. You may reply STOP to opt out of text messages from the sender.
Acceptable use
You agree to provide accurate information and use the website only for a genuine HVAC service request for a property you own, manage, or are authorized to request service for. Do not submit another person’s information without authorization, use the site for unlawful purposes, interfere with its operation, or attempt to collect information from it by automated means except as permitted by law and these terms.
Website content
Website content is provided for general information. HVAC needs and safety issues vary. For emergencies involving fire, carbon monoxide, gas leaks, electrical hazards, or threats to health or safety, contact emergency services or the appropriate utility instead of relying on this website.
Third-party websites and services
The website may link to or interact with third-party services. ClaytonSVC is not responsible for third-party content, services, privacy practices, or terms.
Disclaimer and limitation
To the fullest extent permitted by law, ClaytonSVC disclaims responsibility for the acts, omissions, pricing, work quality, warranties, or communications of independent HVAC companies. Your sole agreement for HVAC work is with the company you hire.
Changes to the service or terms
We may change the website, participating companies, service features, or these terms at any time. Updated terms will be posted on this page.
Governing law
These terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law rules.
Contact us
For questions about these terms, contact ClaytonSVC, operated by SNF Growth Partners, through the Get Quotes form on this website. No personal email address is published for terms questions.